The Home Improvement Consumer Protection Scheme (HICS) is a leading consumer protection organisation that gives consumers confidence when choosing accredited installers for their home improvement project.

Since the start of the lock down period of this dreadful Coronavirus pandemic on March 23rd 2020, it’s safe to say we’ve had a lot going on!

In March we took on our new Commercial Manager, Sean Cronin.

In April we opened our online store

And in May we started offering on site consultations once again with an added bonus of half-price planning up for grabs.

So you may be asking what next?

Or maybe why George Clarke is on our website?

Well, as of May 2020 we are now proud members of HICS.

As a customer service driven company we are constantly looking for ways in which we can offer better products & services for our customers.

It part of our ethos, who we are and what drives us.

So when we were accepted as members, we were over the moon!

How HICS Protects People Just Like You

“HICS is designed to ensure that traders operate to a high standard.

Whether you are an installer providing home improvement services or a customer looking to obtain a quote for home improvements such as kitchens, bathrooms, bedrooms, double glazing, conservatories, solar panels, renewable energy products and most types of home improvements, you should contact HICS for more information.

The protection offered by HICS, which includes comprehensive insurance backed guarantees (for silver, gold and platinum members) and first class mediation services (for all levels of membership), ensures consumers are protected before, during and after their installation.

This level of protection helps provide consumers with the trust, confidence and peace of mind that their installation will be fit for purpose and carried out professionally; and they can be safe in the knowledge that should they encounter any problems, HICS’ expert mediation team will be on hand to resolve any disputes.

HICS is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.”

Original Source

So Why Not Make Full Use Of Our Half-Price Planning Offer For Orders Placed Before June 11th 2020 With Complete Confidence ..

We’ve all been affected in some way by the COVID-19 Coronavirus pandemic, but the age group of 60+ has been high-lighted as potentially being the most vulnerable.

Elderly care needs today are upper most in a lot of people’s minds regardless of the current pandemic situation.

We’ve been involved in helping people build garden annexes for years as an alternative to Care Home care for those who choose to take on that role & responsibility partnered with home care providers.

The COVID-19 Coronavirus pandemic has presented Local Planning Authorities with many challenges some of which may be beneficial to you if you are thinking about a garden annexe for a member of your family.

They say every cloud has a silver lining and we’re potentially seeing one of those with regards to planning applications and garden annexes at the moment.

  • Your Local Planning Authority are fully equipped for dealing with your planning application via working from home.
  • The case officers have been given greater decision making powers.
  • There are signs going forwards that there will be increased emphasis placed on annexe applications that support elderly care needs.

If you want one of our team to chat to about your project, the best planning route for success, which floor plan & design will suit you & your site perfectly, then why not Contact Us and book a friendly on site consultation.

We can meet safely in your garden at a socially distant 2 metres 😉

You’ve got nothing to lose & everything to gain.

Stay safe & we’ll be glad to assist you in anyway we can.

Until then, all the best !

Pete & Diane Cossie, Contemporary Log Living

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