*Updated Monday 6th April 2020*
Steps We Are Taking To Help Halt The Spread Of The Coronavirus
As the global situation around COVID-19 (“Coronavirus”) develops, we want to reassure all our valued customers that we are monitoring official guidance very closely and continue to take all necessary measures to support your health and well-being.
Providing our customers with a high quality, enjoyable and safe service is our top priority.
Given the intense focus on steps being taken to halt the spread of the virus, we would like to reassure our customers that both Contemporary Log Living and our manufacturers have implemented stringent health and safety policies, with strict practices and procedures in place designed to protect our customers, employees, installation teams & ground workers at all times.
Lodge Style Annexes – Manufactured Off-Site
Local planning authorities are still dealing with your planning applications during the Coronavirus.
Our manufacturer is closely monitoring the situation on a week to week basis and will advise us of any unexpected delays in manufacture.
They are following the latest official guidance in relation to the Coronavirus and are maintaining a safe environment for all staff.
As the supply & delivery of our lodge style annexes takes place without close contact with our customers we are confident this will continue, albeit in line with current guidelines regarding the Coronavirus.
The show site is currently unavailable for viewings due to staff working from home & social distancing.
Custom – Build On Site Annexes
Local Planning Authorities are still processing Planning Applications during this time.
Custom annexes have multiple phases, some of which are affected at this time by the closure of builders merchants and social distancing measures that have been introduced in the last few weeks.
We are constantly reviewing this on a daily basis and will keep our customers informed of any changes to timescales given which we believe will be minimal.
As most of annexe building is remote from the main house and not in close proximity to the customers on a day to day basis disruption and close contact will be minimal.
We are looking into self-catering options for our installation teams if they are required to work away as we think this will provide a safer environment for them given the current Government guidance regarding closure of restaurants and pubs for the time being.
We will continue to monitor the situation and look at various ways in which we can prioritise the health & safety of our customers and installers on site and in transit.
New Enquiries – Virtual Consultations By Email, Telephone Or Skype
We are currently operating a comprehensive virtual consultation service via email, telephone or Skype for at least the next 30 days.
Call us on 01952 460658 or email us the details of your project to firstname.lastname@example.org & we’ll be happy to help.
You can also request a brochure by post via our Contact Us page https://contemporarylogliving.com/contact-us/
To ensure the safety and well-being of yourselves and others, we ask that anyone showing the symptoms of coronavirus follows the latest official advice and does not request an on-site consultation for at least the next 30 days. For more details please visit https://www.nhs.uk/conditions/coronavirus-covid-19/.
Show Site Visits
Following the latest official guidance, we cannot offer show site visits at this time..
We will advise you of any changes going forwards on our website, by email or on our Facebook page.
Efforts Made Now Will Help Everyone In The Long Run
On a personal note, as a business we believe we have a responsibility to take social distancing very seriously wherever possible.
We have chosen to work from home & our Commercial Manager is also working from home during these unprecedented times.
It is one very simple thing that we can all do that works at contributing to flattening the curve of this virus and it’s spread.
So we will continue to follow the guidelines set by the Government and continue to steer through these choppy waters of change and hope you bear with any inconvenience for a while as we all do whatever we can to accommodate these unprecedented changing times.
Stay safe & we’ll be glad to assist you in anyway we can should you have any questions.
Until then, all the best !
Pete & Diane Cossie
Contemporary Log Living